Frequently Asked Questions
How does the process work?
Step 1: Pick the ad package that fits your brand and place your order right here on our site.
Step 2: Fill out a short form with details about your product, this gives our creative team everything they need to craft your custom video.
Step 3: Once we get your submission, production begins! Keep an eye on your inbox, if we need anything else, we’ll reach out directly.
How do you create the videos?
At Viralyze, every video is built from scratch using high-converting visuals. We combine premium stock footage and hand-picked clips (when needed) to match your product and target audience. Our editors follow a proven sales-driven structure that’s designed to maximize conversions, no matter what you’re selling.
Need a revision on your ad?
Just send us a message and let us know what you’d like changed, we’ll take care of the rest.
Can I get a copyright claim from my ads?
When using repurposed clips from the internet, there’s always a small risk of receiving a copyright claim, though we minimize this risk by carefully selecting and editing content.
That said, you’re ultimately responsible for ensuring the content is safe to use on your chosen platforms. We provide the editing service; you decide whether the final video is suitable for your brand and ad channels.
If you’re not satisfied or feel the video isn’t usable, no worries, we offer one free revision within 24 hours of delivery. Just fill out the revision form and we’ll handle the rest.
How long does delivery take?
All videos are delivered within 1–3 business days. We’ll keep you updated by email, and if we need anything from you, we’ll reach out right away to avoid delays.